GDoc takes patient and public engagement seriously as an organisation. If you wish to give feedback on us as an organisation please visit our contact page on the website. It includes our fair processing notice which gives comprehensive information on how we deal with your personal information including your patient records.
We also display in GP practices where possible our poster on how we use your information.
We recently undertook a patient survey on the Countywide Improved Access Service we provide out of one of our hubs.
Out of 28 people who responded, 27 said they were very likely to recommend our service and 1 said they would be likely to recommend our service.
Below are some of the comments received in the survey.
“Excellent communication by the doctor (and thorough!) Better signage would be helpful though.” Gdoc response – we will update and improve the signage
“Brilliant service. Thank you.”
“Very friendly service”
“Very prompt. Professional and friendly stuff”
“The doctor was very helpful and courteous”
“We were seen in Room 1 and it was so hot and stuffy. It would be great if a fan could be installed in the room for the comfort of the patients and the doctor. Excellent service from the doctor!” Gdoc response – we will organise for a fan to be installed for the comfort of patients and doctors.
“Got seen very quickly and at a local doctor’s surgery”