GDoc Team

BA Hons, MA, MBChB, MRCEM (2003), MRCGP (2006)

I trained as a GP in Gloucester. I was a partner in two city practices and represented Gloucester on the LMC for seven years. In 2008, I set up Gloucester GP Consortium with colleagues in the city and went on to be the medical director of Gloucestershire Care Services NHS Trust, before joining GDoc in 2016. I am a Clinical Associate to the New Care Models programme of NHS England and, until recently, the Care Quality Commission’s advisor on urgent care. I am a non-executive director of the MDDUS.

Before becoming a GP, I trained in emergency medicine and intensive care, with membership of the Royal College of Emergency Medicine. I have an MA in medical law and ethics and have studied transformational change in healthcare at the John F. Kennedy School of Government at Harvard.

I am a chartered accountant with experience working in a wide range of sectors. I joined GDoc in December 2017 on a part time basis from the University of Gloucestershire where I was the Head of Finance for six years managing a national award winning finance team. Prior to this, I was Head of Financial Services at Cheltenham Borough Homes a non-profit making company responsible for the management and maintenance of Cheltenham Borough Council’s housing stock.

I am passionate about making a difference and delivering excellent service to stakeholders and I look forward to working with the team to continue to do this.

I joined GDoc as their first employee in June 2015. As a qualified Accounting Technician, I assisted in the set up and implementation of Choice+, and other pilot projects, by helping to develop robust financial processes and procedures.
With the ever changing face of primary care, we are undertaking new projects and supporting our member practices with new initiatives such as Improved Access. This has led to an evolving work role and environment, so it is an exciting time at GDoc.
Prior to joining GDoc, I worked in the Social Care sector for over 10 years. From working in the Care Homes dealing with residents’ finances and contracts to managing a payroll and finance team. This has given me a breadth of finance experience which I bring to my role at GDoc.

I joined GDoc in September 2016 and I manage a fantastic, devoted team of thirteen specialist nurses. Our work ranges from supporting practices to cover staff shortages, mentoring and providing training courses from update days to degree courses. Our aim is to standardise the level of nursing knowledge across the county in specialist areas such as diabetes, respiratory conditions, cardio-vascular disease and sexual health.

I have been qualified for over 15 years and my career path ranges from Neurology, practice nursing and more recently diabetes specialist nursing. I feel very privileged to be part of GDoc especially at a time when the NHS have published there “10 point plan for general practice nursing” as this evidence will enable our nursing team to drive this forward over the coming years.

I started working at GDoc in February 2017 and have really enjoyed working with the team here and have been given the opportunity to be involved in many different projects such as Choice+, Improved Access models and GP Streaming in ED to name a few. My role here at GDoc is always kept interesting and motivating.

I have many years of experience working in Administration roles throughout Gloucestershire and have qualifications in both Business Administration and Health & Social Care. I have a heart and a passion for both Administration and the Health Care industry and am continuously growing in skill and experience here at GDoc.

I am the GDoc Improved Access Service Lead and IT. I joined the company in September 2015 to manage the implementation of the Choice+ service across Gloucestershire.

Following its initial roll-out in the Gloucester and Cheltenham localities, I worked closely with colleagues at the Gloucester Health Access Centre to establish a network of 21 urgent care centres or “hubs”. At its peak the Choice+ service offered in excess of 7800 additional primary care appointments a month to support local practices.

Prior to GDoc I spent 38 years working for the Ministry of Defence in a variety of different roles. Initially the emphasis was on IT, with work in mainframe operations, programming and installation management. Latterly, I moved into project manager with six years experience gained during public service procurements. I secured multi-million pound cost savings achieved by re-competing outsourced HR services through the effective management of a multi-disciplinary project team.

I joined GDoc in June 2017 and am enjoying every moment of it! I cover our more rural localities which includes the Forest of Dean, Stroud and Berkeley Vale, both North and South Cotswolds and Tewkesbury. My work is varied, interesting and busy. I am constantly bowled over by the passion and dedication of those working in primary care in the county and I am totally committed in providing excellent services on behalf of our member practices.

I bring a number of useful skills to GDoc. Prior to coming to the NHS I spent over 15 years working for the BBC. During this time my work ranged from programme making, to being the Change Management Lead on a national change programme.

My NHS experience includes working directly for GP’s as a Practice Manager to supporting localities as part of Practice Based Commissioning and spending seven years in Public Health.

I began working for GDoc when the offices first opened in 2015. Although my role was originally to assist in the implementation of our Choice+ project, it has evolved and we now assist with the administration of lots of different projects.

Prior to GDoc, I obtained a Health & Social Care Diploma in 2012, which I then took to work at Gloucestershire Royal Hospital as a Health Care Assistant on the busy respiratory ward, 8B. I decided that I then wanted to try a different aspect of the Health Care environment, Administration and am glad I chose this path. I’m grateful that I have experienced working ‘front line’ with NHS patients, as I can use this when assisting with the implementation of new projects. I enjoy working for GDoc and sharing a passion for Primary Care with my dedicated colleagues!